BOOKING POLICY
Thank you for choosing Double Woof for your dog training needs! We look forward to working with you and your furry friends. Before booking our services, please take a moment to review our booking policy:
Booking Process
- To book a training session, please contact us directly at phoebe@double-woof.com or +971 50 112 8032
- All bookings are subject to availability.
Confirmation
- Once your booking is received, you will receive a confirmation with the details of your session, including date, time, and location.
- Please review the confirmation to ensure accuracy and notify us immediately of any discrepancies.
Cancellations
- We understand that plans may change. If you need to cancel or reschedule a session, please provide at least 24 hours' notice.
- Cancellations made within 24 hours of the scheduled session may be subject to a cancellation fee.
Payment
- Full payment is due at the time of booking to secure your training session.
- We accept bank transfers and our details will be sent via invoice to your email address.
Refunds
- Refunds are available for cancellations made with at least 24 hours' notice.
- No refunds will be provided for cancellations made within 24 hours of the scheduled session.
- Our training packages are non-refundable.
Late Arrivals
- Please be ready on time for your scheduled session. If you are running late, contact us as soon as possible.
- Sessions will end at the scheduled time, even if the client is late.
Certification
- Upon completion of a training package, you will receive a certification for your dog.
Weather Conditions
- Our walking training sessions are typically held outdoors. In the event of inclement weather, we will work with you to reschedule the session.
Contact Information
- For any questions or concerns regarding your booking, please contact us at phoebe@double-woof.com or +971 50 112 8032.
By booking a session with Double Woof, you acknowledge that you have read and agree to our booking policy. Thank you for choosing Double Woof for your dog training journey!